Return and Refund Policy
At AutoEasePro, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 30 days of receiving your product. To qualify for a return:
- The product must be in its original condition and packaging.
- It must include all accessories, manuals, and other items originally included.
- Proof of purchase (order confirmation or receipt) must be provided.
Non-Returnable Items
- Products that have been used or damaged due to misuse.
- Custom orders or items marked as non-returnable at the time of purchase.
Refunds
Once we receive your returned product and verify its condition, we will process your refund.
- Refunds will be credited to the original method of payment.
- It may take 5-7 business days for the refund to appear in your account after processing.
Deductions
In some cases, a restocking fee or deductions for missing items may apply. If applicable, this will be communicated to you before the refund is processed.
How to Initiate a Return
- Contact us at autoeasepro6@protonmail.com or call us at +1 (778) 233-2150 with your order details.
- We will provide you with return instructions and a shipping label (if applicable).
Note: Customers are responsible for return shipping costs unless the product was defective or incorrect upon arrival.
Shipping Policy
We offer shipping to Canada and the United States. Orders are typically delivered within 2 to 4 business days.
If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team at autoeasepro6@protonmail.com or +1 (778) 233-2150.
Thank you for choosing AutoEasePro!